Three Reasons To Keep Non-Performing Resources (and Why LIMS/ELN/LES Projects Continue to Cost So Much)

When I first started my business, I knew there were quite a number of projects that had resources who couldn’t finish their work. I don’t mean that they couldn’t finish in a reasonable time, but that they literally couldn’t finish anything, at all. I knew this partly from working with these projects but also from running into customers who told me about their projects at user group meetings or on the phone. I thought this was the best source of revenue I could find. I was wrong on that account.