Most recently, I’ve been working with a variety of small pharma/bio companies that need to purchase a QC (Quality Control) system for their laboratories. We could call it a LIMS but with the way acronyms abound, let’s just say that it will manage their samples, tests, results, workflows and reporting.
Earlier this year, I made a post about product selection where I claimed that those of you who wanted to do a Google search to find products could do it as well as I could in “Making Product Selection Affordable to Everyone.” I got both a response to that AND a new customer with an e-mail that basically said, “No, we can’t do it as easily as you.” I was only moderately skeptical but here’s more evidence that you really CAN’T do it as easily as me as even I’m finding it strange, lately.
With so many people wanting to talk about software product selection, this week, my last two posts are also about product selection topics. However, a couple things came up in a conversation with a customer that I wanted to write about because they have to do with making the process more affordable.
Yesterday, I had written a post highlighting some of the problems smaller companies and labs face when they’re doing a product selection to purchase a LIMS, ELN or LES in Product Select on a Smaller Budget. Today, I want to talk about products selection, as a possible trend.
Most of the product selection work I’ve done with customers has been in the mid-range to large budget scale. There are many brands that fall into the high-end and middle section from which to select AND we run across most of them often-enough that we know what brands those are. Yet, I haven’t had many customers ask me to assist with smaller budget LIMS, ELN or LES purchases. There are several points I’d like to make about this.
Experts in our industry, myself included, have found a way to simplify the product selection process. With the multitude of changing product labels, it can be confusing to customers new to our industry, and even those of us long-term folks.
I just received an update about a piece of software that has a new version coming out and one of its old versions is being retired. I’m also hearing rumors about another brand of software that is nearing its end of life. Let’s compare how these are being handled and you come to your own conclusions about it.
When I’m working with customers to select systems or when I’m working with a system that I am implementing for a customer, the one thing that really bugs me are what I sometimes call “non-features.”
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Earlier this week, I began a series of blog posts focused on the software selection process. Tuesday, I provided you with articles that would get those of you started who plan to do it themselves. Yesterday, I discussed some of what HAS changed in our industry. Today’s post is an overview of the increasingly meaningless terminology currently used in our industry.