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Free Laboratory Informatics Consulting at GeoMetrick Enterprises

April 18, 2012

If your project is out of money and needs just a little extra consulting or if you’re tired of helping companies get projects with no thanks from them, this post is for you.

Getting Referrals
Here at GeoMetrick Enterprises, most of my projects come through word-of-mouth. Often, a previous customer who was excited about the work I did here at GeoMetrick Enterprises will tell someone else what a great job they got on their project. Other times, someone who has never used my services is so impressed with a conversation we’ve had at a conference, on the phone, through e-mail, or just in reading something I’ve written, that they’ll suggest my services to someone. In yet other examples, a customer will hear another customer complaining about the level of consultant their software or services vendor sent and will suggest my services as an experienced person to help move that project along more quickly.

I greatly appreciate this and while I always take the time and make the effort to say “thank you” and while I realize that merely saying “thank you” is more than most people take the time to do, these days, it’s a good idea to offer more. First of all, those who have given referral after referral to my business truly deserve something more. Also, for those people whose projects are out of money but still need some help, this is a way to help us both out.

How to Know What to Refer
Beyond what most of you know, that I’ve worked in many industries for the LabWare LIMS and the Sample Manager LIMS for many years (with more years of experience that almost all of the people that the vendors or their service partners will send out), that I also consult on integrating systems, selecting laboratory informatics products, and giving general advice on how to go about preparing to do it, yourself, if that’s your plan.

Whatever I spoke to you about or you read about or whatever services GeoMetrick Enterprises performed for your project, if another person needs services and you’re unsure about it, here are the links to both my web-site and my LinkedIn profile, both of which will help them get an idea what is on offer:
http://www.geometrick.com/what-we-do.html
http://www.linkedin.com/in/geometrick

If you make a mistake and refer me to do a service that I don’t offer, there’s no harm done. If the other person contacts me and we start a discussion about it, it will become apparent fairly quickly and we will merely move along. For a few examples, GeoMetrick Enterprises doesn’t provide training services or validation services nor does it offer instrumentation integration services, which is always best done by the software vendor, as they have the partnerships with the instrument vendors and the folders full of the variety of necessary parsing scripts necessary to make this an efficient service.

What You Get
If you are an end customer:
1. You get one free day (8 hours) of consulting services.
2. No travel will be allowed – it must be done remotely.
3. It cannot be split — that day must be done within a 24-hour.
4. If you accumulate multiple days, they can be combined. Thus, if you accumulate 5 free days, you can combine them into an entire free week of consulting.
5. This time must be booked. Thus, we will together plan when to use your time.

If you are not an end customer, we would need to agree on what you would like in-return ahead of time. If you are a consultant or consulting company and would like compensation for the referral, we would have to work-out a contract for an agreement ahead of doing this.

Timing (LabWare CEC)
Of course, the timing of this is the that the LabWare CECs (Customer Education Conferences) are coming up in the US and Europe quite soon (TIW, Thermo Informatics World, doesn’t come until later in the year, but keep this in-mind for that event, as well).

FAQs (Frequently Asked Questions)
Many customers are preparing to go to their respective LabWare CEC, talking about it, asking me if I’m going, etc… In that discussion, customers and even LabWare consultants ask me why I don’t go and market my services there. The answer to that is simply that I’m not allowed to go and market my services there. GeoMetrick Enterprises is not a LabWare consulting partner and is not allowed to market its services at this event.

After this response, a wily customer will point-out that that’s exactly what I did at the VelQuest IMACS (International Meeting for Automated Compliance Systems) conference so why not at the LabWare conference. Here’s the issue – different software vendors have different rules for their conferences. It’s their conference and the rest of us have to live with those rules. VelQuest has a collaborative approach where they invited me to attend and market myself at their conference – I expressed an interest and they welcomed me. LabWare has a different approach.

Even then, a small company like mine can only afford to go to a certain number of these, so it’s in my best interest to encourage others to keep referring my business so that I don’t have to show up to quite as many of these events.

Rules
While I appreciate every effort you make on my behalf, here are some rules to this:
1. You must make the referral must take place one calendar year from this blog posting. (I’m trying this out to see if there are unexpected problems so I don’t want to make this unlimited.)
2. The business must come from your referral within one calendar year of you making the referral.
3. If you make a referral, you must tell me that you made the referral and who you made it to. You should tell me the person and company and should give a general idea of geographic location. This will allow me to know which referral you made in order for you to get credit. You do not need to give contact information as I will not “pester” them based on the information you give me.
4. If multiple references land the same project work, the first reference gets the credit unless you can make a good case that your referral was independent of the others and deserves credit, as well.
5. In the end, I decide which project work GeoMetrick Enterprises accepts. If I can’t fit a project into my schedule, think the work is too unrelated to the services offered by GeoMetrick Enterprises or otherwise think the customer isn’t a good fit, I will not accept it.
6. Referrals to end customers only – no subcontracting references count toward this. What I mean is that, if a consulting company has a project and is looking for other consulting companies to subcontract to, you can refer GeoMetrick Enterprises but you can’t get a free day out of this. You can only get free days from referring my company directly to customers who need my company’s services for their own projects.

Gloria Metrick
GeoMetrick Enterprises
http://www.GeoMetrick.com/

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