More on What GeoMetrick Enterprises Does

Yesterday, I was writing about what my company, GeoMetrick Enterprises does. I mentioned the problem small companies have that they don't always get the attention they want and need because they're in competition for resources from "more important" customers.

Now, when I say that, it's not that I think the big customers actually are more important than the small ones. My way of working with customers is that they're all important. I don't take customers that I can't commit to. Also, if I can't give a customer as much time or commitment as they would need, I tell them up-front and let them decide whether the time I have available is going to be sufficient for them. By telling customers up-front, they can make an informed decision for themselves.

But we shouldn't assume that the big customers always have total fulfillment on their projects, either. Sometimes, they just can't get enough experienced people. Sometimes, customers call me for services because they thought they'd get all their needs filled by their software vendor or large services firm but found that they were wrong -- that they're still short of the right resources. Some customers worry that different consulting firms can't work together. This is actually not that uncommon a problem and it's not even true that people from the same company will work well together. However, there are quite a number of firms in our industry that endeavor to work together because, after all, that's what's good for the customers.

Here's a story from a Spring conference: I was sitting and speaking with Bob O'Hara from ResultWorks, LLC at lunch on the final day. An end-customer came and sat next to us. She listened to us talk together for a few minutes, then asked us if we were both consultants from different firms. When we responded that that was the case, she remarked that she was surprised that we were having such a friendly conversation.  Then, the three of us went on to have a friendly conversation about how consulting firms sometimes get the reputation that we can’t work together based on the ones that can’t but that many of us are glad to do business together, that that’s what professionalism is all about, and the conversation continued along those lines. My advice to customers is that they need to watch all the consultants they bring in. If people don’t get along, find out why not and whether you can fix that situation. If they don’t get along, my advice is that the customer has to step-in. Giving the firms a lecture isn’t enough – the customer has to monitor the situation and work it out.

The other problem large projects run into is that they find that they need partial resources. For example, they might need 1.2 resources for project management, 4.5 resources to configure/customize the software and 3.1 resources to be team leaders. It’s expensive to bring-in the partial people and forcing the other resources to handle the extra workload might be more of a burden than is possible to handle. The easiest way to handle this is to bring in someone that can fill-in those gaps and that’s another reason customers call me, because I have the ability to fill-in in quite a lot of areas.

Contact me, today, to ask how you’ll be treated differently so that you can make the decision whether GeoMetrick Enterprises will add value to your project. References are available and I would urge you to ask for them and contact them to see why they think their projects were made better by using GeoMetrick Enterprises than without. Whether they're in the Fortune 100 or they total 100 employees, I can give you a reference that will apply to your company size.

Gloria Metrick
GeoMetrick Enterprises
http://www.GeoMetrick.com/